Overview

We are strongly committed to safeguarding consumer privacy on our Web site. We operate under the following set of strict privacy principles:

The only information we obtain about our members, is information we need to process credit card charges of membership fees. That information is never revealed, resold, or made public for any reason.

Personally identifiable information provided by members (name, e-mail or home address, etc.) is never disclosed to anyone.

Cookies

Each time a member logs into our site, we store a temporary "cookie" in the browser files of the member computer. This cookie is used during your online session to allow you free access to the member's area, without repeatedly requiring you to re-enter your user name and password.

 When ever you log off or leave the site, the cookies file is automatically removed.

External Links

 In order to provide visitors with greater value, some of our pages may provide links to various third party Web sites.

In no case, is member information or 'cookies' provided to the third party sites. However, keep in mind that many sites do attempt to capture visitor information when you browse those sites.

 Once you leave our site, we are not able to alert you should another site attempt to gather information from your browser.

Private Forums

We provide our members with with a multi-tiered message board that makes sharing information with other members easy.

To protect your privacy when posting or replying to messages in the message board, your personal information and email is not revealed.

However, remember that any information that you disclose in the message board areas can be read by all other members, so exercise caution when deciding to disclose your personal information.

Security

Our Web site has security measures in place to protect the loss, misuse and alteration of the information under our control. We employ strict security measures to safeguard online transactions; personal information is stored in a secured database and always sent via an encrypted Internet channel.

When purchasing from World Acupuncture your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

If you have any questions regarding our security policy, please contact us at webmaster@worldacupuncture.com

All transactions are processed in AUD.

Choice/Opt-In

Our site gives users the opportunity to opt-in to receive communications from us. You can be assured that we never reveal, sell, or make available your email address to anyone for any purpose.

This site also gives users the following options for removing their information from our database in order to stop receiving communications or our service.

Customer Service

World Acupuncure is committed to providing exceptional customer service and quality products.  We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-14 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Other

If you have questions regarding our privacy policy, feel free to let us know, using our Contact Page.